Patient Account Representative

Position Location US-MN-Crookston
# of Openings
1
Category
Clerical

Overview

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

 

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

 

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

 

RiverView is an Equal Employment Opportunity employer. 

Responsibilities

Patient Account Representative

 

Schedule: Full-time (1.0 fte) - 80 hours per pay period
Scheduled Hours:
Monday-Friday (8:00 am - 4:30pm)

Location: Crookston Hospital - (On-Site)

Pay Range: $19.89 - $27.85 (DOE); includes competitive benefits package

Job Status: Non-Exempt/Hourly, Benefitted; eligible for over-time

 

RiverView Health has a full-time (80 hours every 2 weeks) opening for a Patient Accounts Representative. Below are a few duties for the position:

 

 

Primary Responsibilities:

 

·       Submits claims to third-party insurance carriers either electronically or by hard copy billing

·       Secures needed medical documentation required or requested by third party insurances

·       Follows up with third-party insurance carriers on unpaid claims until claims are paid or only self-pay balance remains

·       Bills secondary insurance when necessary

·       Processes denials by correcting any billing error and resubmitting claims to third-party insurances

·       Refunds insurance when a credit results from duplicate payment or other payments applied.

·       Keeps updated on all billing and benefits changes for third-party insurance carrier types within the area of responsibility

·       Completes work within authorized time to assure compliance with departmental standards to avoid timely filing

·       Answers Patient Financial Service's customer phone calls, MyChart Messages, and helps follow up on any billing related patient request

·       Meets with patients when requested to help answer any billing questions they may have or help to take payments

 

 

Qualifications

Required: 

  • High School diploma or GED equivalent

 

Preferred: 

  • Post high school courses in insurance billing and medical terminology
  • One year experience in billing of third-party insurances preferably having used integrated software such as EPIC and Assurance/Availity
  • Experience with electronic EMR system (EPIC) and clearinghouse systems (Availity) preferred
  • Demonstrated computer skills with Mircosoft Office products

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