Patient Accounts Representative

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer. 

Location: Crookston Hospital (In-Person)
Schedule: 80 hours per two-week pay period
Clinic hours: Monday-Friday 7 AM - 7 PM

Pay Range: $18.85 - $26.36; includes competitive benefits package

Job Status: Non-Exempt/Hourly, eligible for over-time

RiverView Health has a full-time (80 hours every 2 weeks) opening for a Patient Accounts Representative. The Patient Accounts Representative works under the Director of Patient Financial Services.  Below are a few duties for the position:

• Ensures the prompt billing of services to the insurance companies.
• Pursues collection of all claims until payment is made by insurance companies, and performs other work associated with the billing process.
• Will submit claims to third-party insurance carriers either electronically or by hard copy billing.
• Secures needed medical documentation required or requested by third party insurances, follows up with third-party insurance carriers on unpaid claims until claims are paid or only self-pay balance remains.
• Bills secondary insurance when necessary, and processes denials by correcting any billing error and resubmitting claims to third-party insurances.
• Refunds insurance when a credit results from duplicate payment or other payments applied,
• Stay engaged and updated on all billing and benefit changes for third-party insurance carrier types within the area of responsibility and completes work within authorized time to assure compliance with departmental standards to avoid timely filing.

Required: 

• High School diploma or GED equivalent

Preferred: 

• Post high school courses in insurance billing and medical terminology
• One year experience in billing of third-party insurances preferably having used integrated software such as EPIC and Assurance/Availity