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Diagnostic Imaging Patient Access Representative

Diagnostic Imaging Patient Access Representative

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RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.


RiverView Health operates a 25 bed Critical Access Hospital, a 24 bed hospital attached memory care skilled nursing facility, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.


We offer scholarship opportunities for those furthering their education in a medical field, excellent benefits, and a friendly work environment.


RiverView Health has an opening for a full-time (80 hours every 2 weeks) Patient Access Representative in the Diagnostic Imaging Department. The position of Patient Access Representative will perform all duties related to the pre-registration, registration, scheduling, and financial clearance processes for all patients. Provides customer service to patients and orients patients to the registration process. Patient Access Representatives communicate directly with patients and families, physicians, nurses, insurance companies and is responsible for collecting all pertinent data. The Patient Access representative may also be required to transport patients as needed.





  • Preferred applicants will have a High School diploma/GED and a minimum two(2) years of customer service experience preferred.
  • Experience in Patient Access, Billing in a health care setting, insurance company or related areas in a similar role or capacity and basic knowledge of medical terminology and insurance is preferred.
  • Good verbal and written communication skills and proficiency in the use of PC’s, electronic medical records software and MS Office (i.e. MS Work, Excel) suite is preferred.