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Patient Access/Communications Hospital - FT

Patient Access/Communications Hospital - FT

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RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.


RiverView Health operates a 25 bed Critical Access Hospital, a 24 bed hospital attached memory care skilled nursing facility, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.


We offer scholarship opportunities for those furthering their education in a medical field, excellent benefits, and a friendly work environment.


RiverView Health has a full-time opening (64 hours every 2 weeks) for Patient Access/Communications Representative. The position will primarily work the p.m. shift (3 p.m. – 11:30 p.m.) and includes working every other weekend. The Patient Access/Communications Representative will answer all incoming calls and transfer calls as indicated. Other duties include responding to a variety of alarms and codes and doing quick registration on patients coming to the Emergency Department. Position will also perform all duties related to the pre-registration, registration, and financial clearance process for all patients.






  • A qualified person will be a high school graduate and have one or more years work experience in the healthcare or health insurance field.
  • Knowledge of medical terminology, insurance coverages, ability to work well with the public and co-workers, work independently and computer experience are preferred.
  • Minimum two(2)years of customer service experience
  • Experience in Patient Access Basic knowledge of medical terminology, insurance preferred